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Trust Officer

The Trust Officer oversees the Trust Department, all Trust accounts and repre­sents Rocky Mountain Bank in all fidu­ciary matters. 

Job Description

Reports To: CEO
Full time , Exempt

Job Summary: Administers the activ­i­ties of the Trust Department. Represents the Bank in all fidu­ciary matters. Oversees admin­is­tra­tion of Trust Department accounts. Reports all matters requir­ing atten­tion to the Trust Committee. Executes policies and instruc­tions of the direc­tors and Trust Committee. Maintains adequate records such as entries, settle­ment sheets, and follow-up systems. Maintains adequate docu­men­ta­tion to ensure all assets are properly safe­guarded. Engages in business devel­op­ment and rela­tion­ship manage­ment activ­i­ties relating to acqui­si­tion of new business and devel­op­ment of rela­tion­ships with existing customers. 

Primary Responsibilities:

  1. Administers trust accounts with assis­tance of trust oper­a­tions team.

  2. Arranges transfer of trust assets.

  3. Trust client accep­tance, onboard­ing, and account opening activities.

  4. Trust account closing activities.

  5. Organizes and main­tains sched­ules and appoint­ments regard­ing fidu­ciary products and services.

  6. Monitor trust invest­ments and make appro­pri­ate changes.

  7. Manages daily fidu­ciary respon­si­bil­i­ties and shares key issues and consid­er­a­tions with Trust Committee and exec­u­tive management.

  8. Oversees trust system account infor­ma­tion, fee sched­ules, corre­spon­dence files, etc.

  9. Maintains confi­den­tial infor­ma­tion that relates to customers and business partners.
  10. Ensures that own work, as well as work reviewed, is in compli­ance with applic­a­ble federal and state laws, regu­la­tions and guide­lines, and Bank policies.

  11. Completes all regu­la­tory and compli­ance training and testing as required.
  12. Participates in relevant training seminars as assigned.

  13. Client billing.

  14. Trust Department policy and proce­dure devel­op­ment and implementation.

  15. Completes other duties which may be assigned by direct supervisor.

  16. Interact with invest­ment managers to obtain infor­ma­tion on invest­ments and market conditions.

  17. Place customer orders for purchase or sale of invest­ments for agency accounts.

  18. Communicates with profes­sion­als to under­stand various customer requirements.

  19. Directs or assists with special projects.

  20. May assist with broker­age and insur­ance activ­i­ties conducted by the Bank.

  21. Participate in support activ­i­ties for trust partners, such as private trust compa­nies and other organizations.

  22. Engage in business and market­ing planning and execution.

  23. Develop and maintain rela­tion­ships with key referral centers.

  24. Pursue new business through a variety of market­ing and sales initiatives.


  1. Ethical Conduct
  2. Financial Management
  3. Investment Management
  4. Mathematical Skills
  5. Organizational Skills
  6. CTFA, CFP, CPA, CFA desig­na­tions or progress toward attain­ment preferred.
  7. Strong under­stand­ing and expe­ri­ence with finan­cial and estate planning tools and concepts preferred.
  8. Strong back­ground in sales preferred.
  9. Proficient computer skills includ­ing but not limited to Excel, Microsoft Word, etc.
  10. Ability to handle stress­ful situ­a­tions, manage time, prior­i­tize work, and perform several tasks simultaneously.
  11. Prior trust or bank oper­a­tions expe­ri­ence or equiv­a­lent training preferred.
  12. Excellent customer service skills & techniques.
  13. Ability to follow policies and procedures

Work Environment:

While perform­ing the duties of this job, the employee is occa­sion­ally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occa­sion­ally lift and/​or move up to 25 pounds. Specific vision abil­i­ties required by the job include close vision, distance vision, color vision, periph­eral vision, depth percep­tion, and the ability to adjust focus. This job is executed in an office setting, with frequent inter­rup­tions and some stress­ful situ­a­tions in addition to a possible limited workspace.

This job descrip­tion is not meant to be an all-inclu­sive state­ment of every duty and respon­si­bil­ity that will ever be required of an employee in the job.

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