The Trust Officer oversees the Trust Department, all Trust accounts and represents Rocky Mountain Bank in all fiduciary matters.
Reports To: CEO
Type: Full time , Exempt
Job Summary: Administers the activities of the Trust Department. Represents the Bank in all fiduciary matters. Oversees administration of Trust Department accounts. Reports all matters requiring attention to the Trust Committee. Executes policies and instructions of the directors and Trust Committee. Maintains adequate records such as entries, settlement sheets, and follow-up systems. Maintains adequate documentation to ensure all assets are properly safeguarded. Engages in business development and relationship management activities relating to acquisition of new business and development of relationships with existing customers.
Administers trust accounts with assistance of trust operations team.
Arranges transfer of trust assets.
Trust client acceptance, onboarding, and account opening activities.
Trust account closing activities.
Organizes and maintains schedules and appointments regarding fiduciary products and services.
Monitor trust investments and make appropriate changes.
Manages daily fiduciary responsibilities and shares key issues and considerations with Trust Committee and executive management.
Oversees trust system account information, fee schedules, correspondence files, etc.
- Maintains confidential information that relates to customers and business partners.
Ensures that own work, as well as work reviewed, is in compliance with applicable federal and state laws, regulations and guidelines, and Bank policies.
- Completes all regulatory and compliance training and testing as required.
Participates in relevant training seminars as assigned.
Trust Department policy and procedure development and implementation.
Completes other duties which may be assigned by direct supervisor.
Interact with investment managers to obtain information on investments and market conditions.
Place customer orders for purchase or sale of investments for agency accounts.
Communicates with professionals to understand various customer requirements.
Directs or assists with special projects.
May assist with brokerage and insurance activities conducted by the Bank.
Participate in support activities for trust partners, such as private trust companies and other organizations.
Engage in business and marketing planning and execution.
Develop and maintain relationships with key referral centers.
Pursue new business through a variety of marketing and sales initiatives.
- Ethical Conduct
- Financial Management
- Investment Management
- Mathematical Skills
- Organizational Skills
- CTFA, CFP, CPA, CFA designations or progress toward attainment preferred.
- Strong understanding and experience with financial and estate planning tools and concepts preferred.
- Strong background in sales preferred.
- Proficient computer skills including but not limited to Excel, Microsoft Word, etc.
- Ability to handle stressful situations, manage time, prioritize work, and perform several tasks simultaneously.
- Prior trust or bank operations experience or equivalent training preferred.
- Excellent customer service skills & techniques.
- Ability to follow policies and procedures
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This job is executed in an office setting, with frequent interruptions and some stressful situations in addition to a possible limited workspace.
This job description is not meant to be an all-inclusive statement of every duty and responsibility that will ever be required of an employee in the job.